FAQ

 

Frequently Asked Questions (FAQ)

1. What areas do you serve?

We provide our cleaning services to clients across Stockholm and surrounding regions

2. How do I pay for your services?

We accept payments via invoices. Once the cleaning service is completed, you’ll receive an invoice with a 10-day payment period.

3. What if I am not satisfied with the cleaning?

We strive for 100% customer satisfaction. If you’re not satisfied with the cleaning, you have 24 hours to notify us. We’ll revisit your property and re-clean the areas of concern free of charge.

4. Are you insured?

Yes, Quiclean is fully insured. We cover up to 10 million SEK per claim, ensuring peace of mind for our clients. Our insurance provider is If, a trusted name in the industry.

5. Can I schedule regular cleanings with Quiclean?

Absolutely! We offer customizable cleaning plans, whether you need weekly, bi-weekly, or monthly cleanings. Contact us to set up a schedule that works for you.

6. What types of cleaning services do you offer?

We specialize in a variety of cleaning services, including:

  • Residential cleaning
  • Commercial cleaning
  • Move-in/move-out cleaning
  • Deep cleaning
  • Customized cleaning services

7. What cleaning supplies do you use?

We use professional-grade, eco-friendly cleaning products to ensure a safe and effective cleaning process. If you have specific preferences or allergies, let us know, and we can accommodate your needs.

8. Do I need to be home during the cleaning?

It’s entirely up to you. Many of our clients provide us with access to their property and trust us to clean while they’re away. We can discuss the most convenient option for you.

9. How do I book your services?

Booking is simple! You can reach us via:

  • Phone:

    +46 8-32 05 21

  • Email:

    info@quiclean.se

  • Online: Contact Page

10. Is there a cancellation policy?

We understand plans change. Please notify us at least 24 hours in advance if you need to cancel or reschedule your cleaning appointment.

11. Are your staff trained and background-checked?

Yes, all our cleaners undergo thorough training and background checks to ensure professionalism and reliability.

12. What is your policy on valuables?

Our staff are trained to handle your belongings with care. In the rare case of accidental damage, our insurance covers up to 10 million SEK per claim.